Retriever Playground
June 2023 - Current (Generally Available)
Design Systems, User Research, Experience Design, Information Architecture, Design Strategy
Retriever Playground is a comprehensive testing and optimization environment for retrievers.
I led the design for a testing tool that helps users validate and optimize retrievers before using them in RAG pipelines, delivering a complete 6-month design roadmap. Through this work, I introduced a testing cycle framework (Configure, Test, Analyze) that became valuable enough to share with other testing teams across the organization. By facilitating cross-functional working sessions with product and engineering, I helped clarify what information was truly critical in the testing process—reframing roadmap discussions and simplifying the mental model for users who previously thought testing retrievers required a PhD in patience.
To comply with my non-disclosure agreement, I have omitted and obfuscated confidential information in this case study. All information in this case study is my own and does not necessarily reflect the views of Salesforce.
“My personal anecdotes and thoughts will be in quotes and in blue”
Tools
Figma (Design, FigJam, Make)
Cursor AI
Skills
User Research
Information Architecture
Design Strategy
Experience Design
Design Systems
Communication and Presentation Skills
Team
Som Liengtiraphan (Me, Senior Product Designer)
Barnali Patnaik (Senior Product Manager)
Anubha Dubey (Design Manager)
Emily Boyer (Design Manager)